In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Custom Fields Ticket Filters Help Topics Auto-Responder Customer Portal Create an internal to-do list for agents. Assign tickets to agents or teams Close tickets Delete tickets Edit tickets Mark a ticket as Answered/Unanswered Export statistics of tickets organized by department, help topic, and agent. All standard features Brand with your logo Open tickets on behalf of users Merge tickets Post a ticket reply Manage ticket referrals Release ticket assignment Transfer tickets between departments Link tickets Edit thread items of other agents Custom Fields Ticket Filters Help Topics Auto-Responder Customer Portal Create an internal to-do list for agents. Assign tickets to agents or teams Close tickets Delete tickets Edit tickets Mark a ticket as Answered/Unanswered Export statistics of tickets organized by department, help topic, and agent. All standard features Brand with your logo Open tickets on behalf of users Merge tickets Post a ticket reply Manage ticket referrals Release ticket assignment Transfer tickets between departments Link tickets Edit thread items of other agentsPlease wait... it will take a second!